how to contact seller on shopee

While online shopping has been around for years, it’s only recently finding a firm footing in the the country. When item did not arrive on 24 february I queried the order with company. Why I can check the issue and yours delivery team and customer service didn't help me? For each NT$100 you spend on the website, you can get 1 Shopee Coin worth NT$1. Step 1: You need to indicate your pickup address. The Seller Assistant aims to enhance the seller experiences by providing a seller help and assistance in organizing products, keeping track of orders and managing customers. Shopee has a wide selection of product categories ranging from consumer electronics to home & living, health & beauty, baby & toys, fashion and fitness equipment. I don't know what happens there. Then you have successfully created your first product in Shopee and are ready to start getting sales! Then you need to pay a USD 315 fee to register your business with the ACRA (Accounting and Corporate Regulatory Authority) in Singapore. 14days from date of order and 5 days from delivery date? Expected date of delivery was on Feb. 22 which after 3 weeks was still acceptable. Enter your Voucher Details 11 8. Download the Shopee … You can easily access the Seller Assistance from the Shopee app. I hope my parcel is not missing. Will I receive the product in good condition.. That is also a big question. Yours dispute agent need me to respond within 2 days but they even didn't respond to my request in prompt action and threatened me to reply within 2 days to avoid the cancellation of return??? I wonder how I can fix this considering that I'm not even aware on what unusual activities I have been doing since I was only inactive for a while but did nothing out of the ordinary when I came back and before I became inactive. Actually, i ordered an iPhone 7+ worth 15, 000 but when it came to my home by courier i opened the box and there was no mobile in that box. Split Dragon not only gives you valuable software needed to grow your business but we also have a plethora of resources for you to learn the ins and out of selling on Shopee and Lazada. There are varying viewpoints about the efficacy of marketplace paid marketing solutions like Shopee MyAds and Lazada Sponsored Search in... Hi, how to apply for a Mall type of account in Shopee? However my concern was not taken seriously until all messed up. I recieved incomplete items multiple times. GET FREE SHIPPING ON SHOPEE. Don’t forget to verify your mobile number to complete your Shopee online seller account registration. RedMart Seller 4) Insert your product price and stock. I want a refund & will return the product! There is no sales commission in Shopee. I have voucher discount for shopee worth 1000 philippine peso, I have not used the voucher yet but when I input it into the voucher field it says it has been used already. Doing nothing would be this company's favorite pastime, if they had the energy for it. Which is strange given they had 10 items in stock when I placed my order. I know because it's obvious on the series of issues on my account. Shopee and the Department of Trade must put in place a mechanism to spot fake products going through the selling pipeline. As one of the leading online buying and selling platforms in SouthEast Asia, Shopee can help you attract customers during the initial phase of your business. Through ChipGenius, for instance, the SD card's manufacturer cannot be seen. Log … Initial Shopee complaints should be directed to their team directly. I bought this item late one evening & cancelled the following morning. If there’s a dispute between seller and buyer, the case will be brought to Shopee’s attention to reach an agreeable solution for both parties. Step 1: Log in to Shopee official website and fill in the application information. It turned out counterfeit. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shopee Customer Service. Tried contacting and discussing with seller, it appeared language barrier as they don't even understand my statement of concern. LazMall sellers run the “Flagship Store” of brands on Lazada, similar to how Shopee Official Store sellers manage their shops on Shopee Mall. For buyers, shop to your heart’s content and enjoy lower prices for your purchases. The recent fee increase is not related to the on-going digital transaction tax, the platform said. Shopee will, however, charge a commission fee on sales you make on the platform. Seller was huayon.ph. Select Sign Up. Giving more power to WooCommerce Sellers, CedCommerce enables retailers to outreach their products’ in the SEA market. I placed an order after a thorough checking of the discounts, the items and the vouchers from each store. Shop Safely With Shopee Guarantee One of the things we love about Shopee? Why the parcel is stuck at warehouse for almost one month?! While I know my spouse, nephew, and niece's account has no issue. For sellers, get your shipping fees reimbursed - selling can’t get any easier on Shopee Malaysia. How many types of Shopee seller? Enjoy Free Shipping on Shopee! Where is the protection of consumers here?! 117 reviews for Shopee, 1.8 stars: 'It is a waste of time and money talking to their unreliable customer service representative. Greatly unhappy with their service. You as a courier service should ensure your customer door step. As a result, geographies it operates in are Indonesia, Taiwan, Vietnam, Thailand, Philippines, Malaysia, and Singapore. Here's a table to differentiate the type of Shopee seller: E-mail. Be a Power Seller Manage your shop efficiently on Shopee with our Shopee Seller Centre Login to Seller Centre Remember me Forgot Password? Be a Power Seller Manage your shop efficiently on Shopee with our Shopee Seller Centre Login to Seller Centre Remember me Forgot Password? If this continues, I'll do my business elsewhere. MIT even sure it is genuine Shimano stuff, as it was not in the original packaging! In the product description, it is said that the sachets have a short expiry date. about a driver residing at congress village name Vhinzze Balajadiah, Eunice Ladines — Parañaque City, Philippines, Scam jade channel 霍甲文化传媒 on shopee singapore, Flawed items and lousy customer service from 四會市霍甲文化傳媒有限公司, delivery time (cainta hub) shopee express courier, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 2) Insert your product name, our system will suggest the most relevant category based on your product name. The box was empty and i have proof of that as i made a video while unboxing the box. Shopee Coins are the official virtual currency of Shopee. 1) Log into the Shopee Mobile Application (account deletion is not available on PC Mall and Seller Centre). Contacted shopee but they said it has heen used I they will not reactivate it or I gues someone fron their customer service used it already. Step 2: The staff of Shopee will contact you if your application is approved. Shopee can help you with that through their ever-growing marketing and promotional activities that give seller products the attention they need to generate sales. Shopee provides the right tools to support all our sellers on our marketplace platform. Shopee wounnt refund me. For normal sellers, Shopee charges a 2.12% fee. Use this comments board to leave complaints and reviews about Shopee. The image below shows the view once the pickup address is turned on. Shopee , one of the most popular shopping sites in the Philippines, allows entrepreneurs to sell their items “in less than 30 seconds anytime, anywhere”. I chatted with Shopee about this, but they could not do anything because I already paid (COD). Selling on Shopee is free, unless you want to be listed on Shopee Mall. Here, one of the biggest platforms around gives insights on … Shopee will assign and will base the Shopee Supported Logistics Provider on the indicated pick up address. Enter your Passport ID number, tick on the T&C checkbox, and tap Next. NEW. They are now saying that delivery is on April 28 which is 3 months after order is placed. NEW. That staff also said will send the parcel today but already 9:00 pm and I didn't receive my parcel as told. However, do ensure that you have ended all your promotions and campaigns including any upcoming campaign / shocking sales and etc. Shopee Homepage. If we cant trust them with their time commitment, say what with them handling your parcels. I'm your big spender customer, looking at my purchase history. 19/01/2021 • FAQ • FAQ If you are a brand owner in Singapore, or distributor or authorized reseller of branded products in Singapore, LazMall is the selling model for you. They dont value customers, they dont value your business. I was told my original ticket was not coordinated with their logistics that's why it was not processed. Shopee Homepage. Its real storage capacity also could not be identified. Display on All Pages Shop Home Page, Product Page, Shop Cart Page, Shopee Feed, Shopee Live and Order Paid Page b. Shopee will never help you with your delayed parcels and no way to call their DC! Display on Specific Channels Shopee Feed Shopee Live Order Paid Page (TH only) The first chat agent, ended the chat session, even tho we are not yet done. Shopee has recently launched its latest program for MSMEs, the Seller Education Hub. Shopee's agents are not helpful either where they conveniently replied that buyer is in contact with seller without knowing the background of the issue. Be a Power Seller Manage your shop efficiently on Shopee with our Shopee Seller Center Login to Seller Centre Remember me Forgot Password?